SOP Maintenance Charges
Standard Operating Procedure For Maintenance Fee Payment
1.To provide the various services VBOWA Charges maintenance to its residents on a Advanced Monthly basis.
2. The current maintenance rate is INR 2 per Sqft per month and Rs.1000 as Water charges. Our Financial year is April to March and the invoices are generated for each apartment and are sent to each and every resident over mail (soft copy) to the registered email ids. A copy of the invoice is also posted on Common Floor. SMS is sent to all the residents once the invoice gets generated.
3. The invoices are generated within 2 working days from the start of Every Month. The maintenance fee is inclusive of service tax.
4. Invoices are to be paid within 8th day of every month. The due date is mentioned on the face of the invoice. If the invoice is not paid within the due date, late fees/penalty is imposed. Penalty is imposed at the rate of 2% per month.
5. Modes of making the payment of maintenance fees:
i. Cheque/DD can be given to the Association Manager in Association office during the office hours. Please remit the payment by way of cheque/DD in favor of ‘VGN BRIXTON OWNERS WELFARE ASSOCIATION’. Please write your Block and Flat Number on the back side of the cheque/DD. The account payable cheque can be sent to Treasurer, Opp Irungattukottai, and Kanchipuram- 602105. Please collect the receipt on payment. In case of bounced cheque, a penalty charge of INR 250 will be levied.
ii. Credit/Debit Card can be used to pay the maintenance charges. This facility is available with the Association Manager at Association office. Additional charge of 0.6% would be added for Credit/Debit card based payments.
iii. Via CommonFloor – CommonFloor Payment Gateway can be used for payments. Log into www.brixton.co.in to your account and select the receipt and use the gateway to make payments.
iv. NEFT/Online transfer – We currently have banking relationship with ICICI bank and have just started our relationship with IDBI Bank. Currently, NEFT/Online fund transfer can be done in our ICICI Bank account. Following are the details:
Resident who wish to do the payment through IMPS / NEFT Payments, please note the below details:
Account Name: VGN BRIXTON OWNERS WELFARE ASSOCIATION
Account Number: 353301000047
IFSC Code: ICIC0003533
Bank: ICICI, Branch- Irungatukottai
Mandatory to put remarks in remarks column as VBOWABLOCKFLATNO. Example- VBOWAB162A.
For any queries please contact write to vbowafinance@gmail.com / vbowaoffice@gmail.com.
Note:
– No cash Transactions.
– Flat & Block Details are must for Cheque & Online transfers.
FAQ Maintenance Payments
Why should I pay maintenance?
The maintenance charges are collected from residents for services like water, common area electricity, security and common area cleaning. The money also goes into general upkeep of the building and maintaining amenities in the apartment complex. The maintenance is collected by association of residents called VGN BRIXTON owners Welfare association (VBOWA). You can read more about association here. You can download the bye laws of the association here.
Who should pay the maintenance charge. The owner or the tenant?
The maintenance charges are levied on the flat. The payment of maintenance charges depends on the agreement between the owner and tenant. Similarly, the penalties if any, are levied against the flat. Your agreement with owner decides who pays the charges.
Who should pay the development/Capex charge. The owner or the tenant? Will you impose penalty on non-payment of development charges?
The development or capex charges are levied on the flat. The payment of charges depends on the agreement between the owner and tenant.
The non-payment of maintenance or development charges will show a pending amount against a flat. In case there is a amount pending against a flat, the penalties will be imposed. Flat residents need to make sure that full dues against a flat are paid by due date. Otherwise monetary penalties and disconnection of utilities will be carried out.
All the notices for payment are raised in Commonfloor groups. Login here.
If you want to join our Owners group in Commonfloor groups then you can read the procedure here.
What are the penalties of not paying maintenance?
When a apartment does not pay maintenance on time, the other apartments bear the financial burden of the non payment. For this, a penalty system has been introduced to encourage maintenance payment on time. The dates for payment and penalty amounts are mentioned above.
If the maintenance amount is unpaid after 15 days, the utilities of the flat can be disconnected by the association. This includes, but is not limited to, disconnecting DG and water supply. An additional one time reconnection charge of 1500/- is levied on the flat in these cases.
My apartment is empty. Do I pay maintenance?
Yes needs to pay maintanance charges of Rs 2 per sqft even it is empty
Maintenance complaints
I have a complaint about maintenance?
Please raise all your maintenance related issues in Commonfloor Groups. Login here.
If you want to join Commonfloor Groups then you can read the procedure here.
Can association send electrician and plumbers for my private work?
If the private work is less than half an hour, then it is covered under maintenance. You can raise a complaint in Commonfloor groups. Login here. Few rules need to be followed for personal work:
- The material procurement, if any, needs to be done by resident.
- The work exceeding half an hour will not be done by association staff.
- Typical private work covered under maintenance is tap cleaning, fixing leaking taps, MCB issues etc.